Shipping policy

Footballuniver Shipping Policy

Order Processing

At Footballuniver, orders are typically processed within 1–2 business days. During periods of high demand, processing may take up to 5 business days.

Shipping Timeframes

• Worldwide: Estimated delivery in 10–12 days
• Some Middle East Countries: Estimated delivery in 15–20 days

Shipping time starts from the date you receive your tracking number. Please ensure all shipping details are correct at checkout. Once your order enters the shipping phase, no modifications (including address changes) can be made.

Shipping Costs

🚚 Free shipping on all orders — No minimum purchase required.

Tracking

• All orders are shipped with tracking numbers
• You will receive tracking details by email once your order is dispatched
• Tracking updates may take a few days to appear
• If there is no update after 5 business days, please contact us for assistance

Non-Delivery & Incorrect Information

Footballuniver is not responsible for failed deliveries caused by incorrect or incomplete address details provided at checkout.

• Customers are responsible for verifying their shipping information
• Once dispatched, orders cannot be modified or redirected
• Undeliverable packages may be returned or disposed of by the carrier

Lost / Stolen / Damaged Packages

Footballuniver is not liable for lost, stolen, or damaged packages.

• If tracking shows delivered but you did not receive the package, contact the shipping carrier directly
• Claims must be filed within the timeframe specified by the carrier

Feedback & Support

We value your feedback 💙
For questions or concerns, contact us at:
📧 support@footballuniver.com

We are constantly working to improve our service and provide you with the best experience possible.

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